Healthwatch and the NHS Complaints Advocacy Service

Closed 10 Aug 2019

Opened 1 Jul 2019

Results expected 16 Aug 2019

Feedback expected 23 Aug 2019


This consultation is about involving the public in the design, commissioning and delivery of health and care services. It aims to capture the views of residents and stakeholders in order to shape a new service specification for a Healthwatch and NHS Complaints Advocacy Service.

Why We Are Consulting

The current contract for the provision of a local Healthwatch and NHS Complaints Advocacy Service is due to expire on the 31st March 2020. This contract will need to be retendered and before doing this, it is important that residents and stakeholders are consulted on the current service and ways in which this service might improve.

What Happens Next

Your feedback will be used to help shape the service specification for the new Healthwatch and NHS Complaints Advocacy Service.

Further details will be added to this page on 23rd August 2019, following our analysis of the consultation results.


  • All Areas


  • Anyone from any background


  • Adult social care
  • Children social care
  • Health and wellbeing
  • Commissioning
  • Equality and diversity