Ending Hate Crimes & Hate Incidents in Lewisham Housing Support Services

Closed 18 Aug 2021

Opened 14 Jul 2021


The LBL Prevention, Inclusion and Public Health Commissioning (PIPHC) team, Lewisham housing support providers and service users, are working on an initiative to end hate crimes and hate incidents (HCAHI) in Lewisham housing support services.

PIPHC are requesting that staff working across Lewisham Supported Housing services complete this questionnaire.

The responses will be co-ordinated by PIPHC who will filter the results by service and distribute responses to relevant service managers. PIPHC will also look at overall themes and trends across the data.

Hate Crimes and Hate Incidents - Definitions:

  • A hate crime is any criminal offence that is motivated by hostility on the grounds of race, religion, sexual orientation, disability or transgender identity.
  • A hate incident is a non-crime that occurs, but is perceived by the victim to be motivated by any of the aforementioned personal characteristics.

From the Equality Act 2010:

The protected characteristics; it is against the law to discriminate against someone because of:

  • age
  • disability
  • gender reassignment
  • marriage and civil partnership
  • pregnancy and maternity
  • race
  • religion or belief
  • sex
  • sexual orientation

The protected characteristics disability; race; religion or belief and sexual orientation also fall within the definitions of hate crimes and hate incidents.

For the purposes of this initiative re: ending HCAHI in Lewisham housing support services, HCAHI apply re: all the 9 protected characteristics and also transgender identity.

Therefore when the terms hate crime & hate incidents are used in this document, this includes all the 9 protected characteristics and also transgender identity.

Why your views matter

For providers to review and improve their policies and practices re: hate crimes & hate incidents (HCAHI), including by:             

  • Analysing the feedback from the staff questionnaires to identify concerns / issues.
  • Consulting with service users to identify concerns / issues.


Your feedback is vital to inform robust HCAHI policies and practices. Thank you for taking the time to complete this questionnaire.

What happens next

The findings from this survey and consultation, will be used:

  • by your service to improve, if needed, hate crimes and hate incidents policies and practices.
  • to inform PIPHC’s good practice guidelines re: responding to HCAHI.


  • All Areas


  • Staff


  • Health and wellbeing
  • Housing and homelessness
  • Crime and safety
  • Commissioning
  • Equality and diversity